In the event outages occur due to severe weather, customers without power are encouraged to report their outage by calling 1-888-LIGHTSS (1-888-544-4877), clicking the “Report Outage” link on www.firstenergycorp.com, or by texting out to 544487.
Customers should immediately report downed wires to 1-888-LIGHTSS (1-888-544-4877), or call their local police or fire department. JCP&L reminds customers to stay away from downed wires, even if they believe they are no longer carrying electricity. Extra caution should be used in areas where downed lines are tangled with trees or other debris. Motorists are cautioned to treat intersections with inoperable traffic signals as four-way stops
For updated information on current outages, JCP&L's storm process and tips for staying safe, visit the 24/7 Power Center at www.firstenergycorp.com/outages.